Questions and answers
Answers about our products, payments, refunds and services. Search above, or pick a question below.
Working with Arizu Studio
18 answersOur services, how a project runs from the first message to launch, and what happens after.
Getting in touch
Services
Projects, prices and timelines
Products
20 answersBuying, installing and getting help with our TikTok LIVE games, the Google Maps Extractor and our free software.
Buying a product
TikTok LIVE games
- How do the TikTok LIVE games work?
- Do the games need my TikTok password?
- What do I need to run a game?
- Do I need coding experience?
- Can I try a game without going live?
- Why does the game not connect to my LIVE?
- What if TikTok changes something?
- Can I run a game on a VPS?
- Are the games made or endorsed by TikTok?
Support and updates
Google Maps Extractor and free software
Free tools
9 answersThe free tools at arizu.id/tools: what they cost, where your files go and the CV maker.
Using the tools
Payments and invoices
12 answersPaying an Arizu Studio invoice or an order through Arizu Pay, our payment page at arizu.id/pay.
Paying with Arizu Pay
Refunds
7 answersHow refunds work for our products, the stores that sell them and payments made through Arizu Pay.
How to request a refund
Android apps and games
4 answersMoney Tracker, Flipbonk and ATC Simulator.
Privacy and your data
6 answersWhat we keep about you, and how to see, change or delete it.
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